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DG Office integration in Ship

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Malene Tidemann
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In nShift Ship, we support sending Dangerous Goods documents using integration to the 3rd party software DG Office. DG Office is an expert in dangerous goods documents and ensures that the documents you print fulfill the legal requirements. 

This article will cover the following:

 

DG Office subscription

To use the DG Office integration in nShift Ship, you need a subscription to the Web Service module of DG Office. The DG Office subscription is provided by DG Office and their dealers and must be made with them. If you already have a DG Office subscription, it must include the Web Service module subscription to work with Ship. 

Log in to DG Office at https://www.dgoffice.net/ .

To use DG Office with Ship, you must create your article numbers in DG Office and refer to these in Ship. Please refer to DG Office for support on how to create article numbers. If you are using DG Office with a custom carrier in Ship, you also need to create the needed 

 

Setting up the DG Office module in Ship On-premises

To set up the DG Office module in Ship On-premises, follow these steps:

  1. Go to Production in the left side menu and click Tools in the top menu. Select Setup Current View... This will open up Production settings.

    setup-current-view.png
     
  2. In Production settings, click the Groups tab. Make sure Dangerous Goods is selected and click OK.


     
  3. Go back to Production view, and you will now see a new group named Dangerous Goods.
     
  4. Right-click in the Dangerous Goods group and choose Field selector... The checked fields will be visible in Production view. ArticleNo must be checked since this field is necessary to enter article numbers from DG Office. 


     
  5. Go to the Setup view from the left side menu. Select the level in the setup tree where you will be using DG Office. Right-click and choose DG Office settings from the list of setup items. 
     
  6. Fill in the fields in the DG Office settings. User, Password, and Company are provided by DG Office. The checkbox Use DGOffice Service must be checked. Check Keep values during Import, unless empty, if you don't want values in your import file to be overwritten. Click OK to save and add the setup item.

    dg-office-settings.png
     
  7. Stay in the Setup view and open Document Options.  If you don't have this setup item, you can add it by right-clicking and choosing it from the list of setup items. In Document Options, ensure the three DGOffice documents are set to active On DGOffice Dangerous Goods. (The DGOffice.DG.RoadUS.Freightletter is only used for US shipments.)

    dg-documents.png


You are now ready to make manual shipments with Ship and DG Office. If you are making shipments using an Import setup, read our guide: Adding support for DG office in file drop integration. 

 

 

Using DG Office with a custom carrier

  1. Create your own custom packaging types in DG Office (https://www.dgoffice.net) under User Options > Own packaging types. 
     
  2. Add the packing types to existing article numbers or create new ones under Submodules > Own articles.
     
  3. Open your nShift Ship On-premises server and follow steps 1-6 above under Setting up the DG Office module in nShift On-premises. 
     
  4. Go to the subcarrier level of your Custom carrier and add or open the Custom DG PackingTypes setup item.

    dg-packing-setup.png
     
  5. Click New and create the packing types needed.  Enter a Name (only used in Ship) and the DG Office ID. 
    (Note: the DG Office ID can be found by choosing Export Own Data in DG Office. Use the ID found in the PackingTypeID column in the exported Excel sheet).

    new-custom-packing.png
     
  6. Add or open the setup item Document Options and click Add custom document.

     
  7. Open the Shared documents tab and add the three DG office documents.

    custom-dg-docs.png
     
  8. In Document Options, ensure the three DGOffice documents are set to active On DGOffice Dangerous Goods. (The DGOffice.DG.RoadUS.Freightletter is only used for US shipments).

    on-dg-goods.png
     
  9. You are now ready to make DG shipments with your custom carrier. 

Note: If you want to use DG Office with a customer carrier on our cloud or API solution, please contact Customer Service, who can assist with the configuration. 

 

 

Sending DG information without DG Office

If you are certified in handling and producing the necessary Dangerous goods documents yourself, it is possible to send data in the Dangerous Goods fields to carriers who support this. Simply follow step 1-4 in the first section above and skip the steps about adding the connection to DG Office.

 

Important! 
When sending DG information without DG Office:

  • There will not be any validations or logic applied to the dangerous goods information you enter.
  • No summarizing of points will occur
  • Dangerous goods documents will not be printed automatically

You will need to manage this outside of Ship, and you are responsible for any dangerous goods information sent through Ship this way. nShift Customer Service is unable to assist with questions about dangerous goods that are not related to the DG office integration. 

 

 

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