If you see the Ship label on an article, it means the functionality described is part of nShift Ship. Some functionalities are relevant for multiple products.
Core functionalities
| Functionality | Description | Essential | Professional | Premium |
| Customer support | Support via phone, e-mail, and help center. Please see separate documentation for the response times and opening hours. | 08:00 - 16:00 (CET) | 08:00 - 16:00 (CET) | 08:00 - 16:00 (CET) included, optional (24/7) |
| Online dashboard | Access to our online dashboard to find, create, and manage your shipments | |||
| Shipment booking | Generate and book shipments with over 550+ carriers. | |||
| Manifest | Automate the manifesting process | |||
| Label printing | Print or receive labels in multiple sizes and formats like ZPL, PDF or base64 | |||
| Return label in the box | Return label in the box | |||
| Pick-up and drop off-points | Ship to pick-up locations or from drop-off locations. | |||
| Custom pick-up and drop-off points | Add your stores as pick-up and drop-off points | |||
| Carrier tracking link | Receiver the carrier tracking link to follow the shipment | |||
| Address book | Address book for faster creation of manual shipments. | |||
| API Integration | Integrate via API or with plugins from our partners | |||
| Configure settings and services | Use our self-service options to configure our product |
Advanced functionalities
| Functionality | Description | Essential | Professional | Premium |
| Dashboard customization | Set Roles and Rights, limit fields and functionality | |||
| Data Storage | Data is saved for the current year plus one or current plus seven years for Premium | |||
| Batch printing of labels | Print labels in batches by quickly selecting them in your inbox. | |||
| Labeless returns | Use labeless returns like scannable QR codes | |||
| File integrations | Integrate via file integrations instead of API (dropzone) | |||
| Customs documents | Generate customs documents when printing the label | |||
| Brand your shipping experience | Brand your shipments with logo, sender addresses etc, to support the best customer journey | |||
| Use templates for fast shipping | Reduce filling all the data every time with our templates | |||
| Error Label | When a booking fails an error label will be printed with a description of the reason why the booking fails | |||
| Return form for your website | Create an embedded return form on your website using our returns service | |||
| Shadow booking | Create bookings without the actual booking to the carrier for Track, My Parcels app or reporting | |||
| Freight cost management | Select and steer on carrier price | |||
| Dangerous goods documentation | Integration with our partner DGOffice for Dangerous Goods documents handling. | |||
| Shipment consolidation | Consolidate shipments to the same recipient to reduce delivery cost | |||
| Shipping rules | Automated selection of carrier and carrier products based on pre-defined rules | |||
| Customized Shipping label | Customize the shipping label with a logo or other wanted information | |||
| Volume Scales | Connect your Cubiscan scale to add measurements of the package | |||
| RFID Label printing | Add the RFID code to the label with Lyngsoe systems | |||
| Theming | Theme the online interface to match your company's identity | |||
| Single Sign On | Single Sign On with Microsoft Azure AD, Ping Identity, or Okta | |||
| Insurance | Option to purchase extended parcel insurance |
Hosting functionalities
| Functionality | Description | Essential | Professional | Premium |
| Public cloud | AWS hosted and located in Europe with high availability that includes separate physical locations |
|||
| On-premises | Host our software as a single-tenant in your datacenter | |||
| Private cloud | We host our software in AWS on dedicated (virtual) servers (minimal subscription level is 10 million parcels per year) |
Track functionalities
| Functionality | Description | Essential | Professional | Premium |
| Included Track features | Track freemium functionalities that are included in Ship | |||
| Shipments in the MyParcels app | Consumer tracking app available in Android and Apple app stores | |||
| Tracking Dashboard | View the details in a track and trace view | |||
| Shipment status | Carrier statuses feedback | |||
| Shipment and Package reports | Report on package, shipments, or carrier performance |
Read here for more Track functionalities
All functionalities depend on the integration level and the carrier’s possibilities and support.